Shipping policy

Orders are processed within 7 -15 business days. 

Delivery times are estimates and may affected by courier delays, incorrect address details, public holidays, or circumstances outside our control.

Shipping costs are calculated and shown at checkout before payment. Customers are responsible for providing a complete and accurate delivery address.

If tracking is available, tracking details will be sent to the email address provided at checkout. If your order has not arrived within the estimated delivery period, contact vinliciaz@gmail.com with your order number.

For damaged, missing, or incorrect items, contact us as soon as possible with your order number and photographs.